Call Us: 270-761-7378

Your First Visit at The Retreat

Where will my massage session take place? You will receive your massage in one of our specially designed massage therapy rooms. Soft music and low lights with help you achieve ultimate relaxation.

Who perform my massage? All of our Massage Therapists are licensed by the Kentucky Board of Licensure for Massage Therapy. They each are experienced therapists who are dedicated to making you feel comfortable and relaxed.

What should I expect? On the day of your massage, make sure to shower and wear loose, comfortable clothing. Plan to arrive 10-15 minutes early. This will allow you to remain on schedule, and to have a minute to rest before your massage begins. Always turn off cell phones, pagers, and other digital devices upon entering. Your massage therapist will greet you and lead you back to your own room. You should remove your jewelry, as it can interfere with a massage and undress to your comfort level.

During the massage, your massage will be conducted by a Licensed, Professional Massage Therapist. You will be properly draped at all times. You may also choose to talk if you wish, or you may prefer to just relax and be quiet. Also, feel free to let the massage therapist know if you prefer more or less pressure, it is acceptable to express your preference. At the end of the massage, the therapist will step out to allow you to redress and collect your belongings. You will then be met in the hallway by your therapist, who will provide you with a bottle of water and lead you back to the front desk.

How much should I tip? Yes, tips are greatly appreciated. However, you are not obligated to tip. A good rule of thumb is: Good Massage 10%, Great Massage 15%, and Exceptional Massage 20%. If there was a problem, let the front desk know. Tips are not included in the cost of a gift card.

What is the cancellation and late arrival policy? We require that you cancel your appointment a full 24 hours in advance. The total amount of the services scheduled will be charged in full to clients who "no show" or fail to cancel their reservation in the 24 hour time period. As a courtesy to our other guests and staff, appointments will be automatically cancelled if you are more than 15 minutes late for your scheduled appointment. You may still receive a partial service if our schedule allows, but you will be charged for your full appointment.

 

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Testimonial

Jane is an extraordinary talent - simply the most skilled and knowledgeable massage therapist I have ever worked with
— Sara Right

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Serving Murray, Mayfield, and all of Western Kentucky

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